Frederick Williams Farmer (Rick)
Profile: Senior Telecommunications Network Analyst responsible for developing designs and assisting in large complex data networks. System level management and agreements based on real time objectives and proactive monitoring useful for providing maximum uptime.
-- Excellent written and verbal presentation communication skills
-- Immediate response orientation for monitoring and resolving infrastructure failures
-- Excellent technical documentation and technical-writing skills
-- 10 years experience in a service/support environment with client-server applications
-- CISCO Scripting Experience
-- ACD/PBX Peripheral Gateway configuration experience on a variety of platforms
-- CISCO CCNA Certified Trainer at Manatee Community College
-- Years experience in a service/technical delivery role for global network operations
n Familiarity with most current Telecom protocols and network security issues
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